Subaru Collision Center
The certified advantage.
Did you know we have our own Subaru Certified Collision Center that provides professional, OEM-quality repairs specifically for Subaru vehicles? Our trained technicians use the latest tools and equipment to help restore your damaged Subaru back to its original factory specifications – including the recalibration of Subaru EyeSight® Driver Assist Technology.1 And most importantly, we use the proven fit and integrity of Genuine Subaru Collision Parts for replacement to help ensure your vehicle’s appearance and protective capabilities are returned to like-new condition.
Our certified shop is called, Moore Subaru Richmond and we're located at 9177 W Broad St, Richmond, VA. Please call us for any questions you may have, or click the link below to schedule an appointment for an estimate and/or vehicle body work.
Knowing your repair rights.2
Whether you bought your Subaru new, used or leased, automotive insurance is required. And when you contact your insurance agent/company after an accident, it is important to know the customer rights that are included with any automotive insurance policy.
- Your insurer may recommend a repair facility, but you have the right to decide where to have your Subaru repaired unless that right is limited by your insurance policy.
- You may request that your insurer and repair facility agree to use only Genuine Subaru Collision Parts when making any parts replacements.
Why choose Genuine Subaru Collision Parts for replacement?
The type of replacement parts used to repair your vehicle after an accident can make a substantial difference. Subaru of America, Inc. strongly advises against using generic, recycled or non-original equipment body panels, bumpers or other parts when replacing damaged ones.3 Using only Genuine Subaru Collision Parts for replacement helps ensure accurate fitment, renewed safety protection, and a lasting repair.
Original fit and appearance
Genuine Subaru Collision Parts are the perfectly fitted replacement option guaranteed to restore the original appearance of your vehicle. Generic collision part companies may use different materials and manufacturing techniques that cause the finished product to reveal uneven or misaligned bodylines, creases, gaps, faulty trims, etc., after installation.3
Genuine Subaru Collision Parts are identically engineered to meet the same strict safety and quality standards as the Original Equipment (OE) parts of your vehicle. Our commitment to safety is continually proven through strenuous independent vehicle crash testing with OE parts performed by the NHTSA NCAP† and the IIHS.††
Built to last
The durability of Genuine Subaru Collision Parts is a result of the materials used to manufacture them. Engineers have tested Genuine Subaru Body Panels against aftermarket versions in simulated, real-world and rust-causing conditions to demonstrate the differences in the types of protective layers that help prevent corrosion to sheet metal. Other tests have shown that Genuine Subaru Replacement Bumpers have better low-speed impact and concentrated-impact resistance than aftermarket replacement bumpers.
1If equipped. EyeSight is a driver-assist system that may not operate optimally under all driving conditions. The driver is always responsible for safe and attentive driving. System effectiveness depends on many factors, such as vehicle maintenance, weather and road conditions. See owner’s manual for complete details on system operation and limitations.
2For more information about collision parts, repair and your customer rights, visit: crashrepairinfo.com
3Using generic replacement collision parts to repair vehicles equipped with Subaru EyeSight® may affect the proper operation of its crash-avoidance capabilities.
† A complete testing of the NHTSA (National Highway Traffic Safety Administration) NCAP (New Car Assessment Program) ratings can be found at www.safercar.gov. This information is also available by calling NHTSA’s toll-free vehicle safety hotline: 1-888-327-4236
†† Insurance Institute for Highway Safety: www.iihs.org